Privacy Policy

VeeSMS ("we", "us") provides virtual phone numbers for receiving SMS verification codes at veesms.com. This policy explains what personal data we collect, why we collect it, and the choices you have.

1. Data we collect

• Account data: your name, email address and a hashed password, or the basic profile (name, email, avatar) Google shares when you sign in with Google.
• Order data: the services, countries and virtual numbers you purchase, the verification messages received on those numbers, amounts charged and refunded, and your balance history.
• Payment data: payments are handled by third-party payment providers. We receive confirmation of a payment and its amount, but we never see or store your full card number.
• Technical data: IP address, browser type, device information and log entries needed to keep the service secure and prevent abuse.
• Support messages: anything you send us when you contact support.

2. How we use your data

• To create and secure your account and deliver the numbers and codes you order.
• To process payments, top-ups and automatic refunds.
• To detect fraud, abuse and violations of our Terms of Service.
• To answer support requests and send service notices such as security alerts or changes to these policies.
• To meet legal and accounting obligations.

We do not sell your personal data and we do not use it for third-party advertising.

3. Verification messages

Messages that arrive on a number you purchased are shown to you in your account and are stored for a limited period so you can retrieve codes and resolve disputes. Virtual numbers are shared, temporary resources: do not use them for messages that contain sensitive personal information.

4. Who we share data with

• Number providers: our upstream SMS providers receive the service and country you request in order to supply a number.
• Payment processors that handle top-ups.
• Infrastructure providers that host our servers, email and monitoring.
• Authorities when we are legally required to, or to protect our users and our rights.

5. Cookies

We use essential cookies to keep you signed in and protect forms against forgery. We also use the Google Ads conversion tag to measure the performance of our advertising; it may set cookies and sends information such as the page visited, the order value and your IP address to Google. You can clear or block cookies in your browser settings; the site's sign-in will not work without essential cookies.

6. Retention

We keep account data while your account is active. Order and payment records are kept for as long as accounting and legal rules require. Verification message content is deleted after a short retention period. You can ask us to delete your account at any time, subject to those obligations.

7. Security

Passwords are stored hashed, traffic is encrypted with HTTPS and access to production systems is restricted. No system is completely secure, so please use a strong, unique password and keep your API key private.

8. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise a right, email support@veesms.com. We will respond within a reasonable time and may need to verify your identity first.

9. Children

VeeSMS is not intended for anyone under 18. We do not knowingly collect data from minors; if you believe a minor has registered, contact us and we will remove the account.

10. Changes and contact

We may update this policy from time to time; the date at the top shows the latest version. Questions? Contact us at support@veesms.com.